Support

How to reach us

Mail [email protected] with your order ID and a couple of lines on what's wrong.

Tickets get read every day, mostly for delivery, billing, and install trouble.

• Order ID from the receipt
• Your Windows version
• What you've already tried

Answers you don't have to wait for

The FAQ and status pages settle most setup questions before a ticket is even worth writing.

For patch timing, watch the official Wardogs channels and the official site. Activation issues usually die faster in the guides than in a queue.

• FAQ
• Status
• Setup

Two pages that answer most tickets

The status page tells you if builds are offline, and the setup guide covers the usual launch failures. Together they clear most of what lands in the inbox, and both beat waiting on a reply.

What gets a ticket answered fast

• Your order reference; nothing can be looked up without it
• The symptom in one sentence: delivery, install, or licensing
• What you've tried already, so it doesn't get suggested back to you
• Windows version, if the issue is a failed launch

Things support can't do

A ban doesn't get reversed, rebuilds don't get promised for a specific hour, and nobody can swear a build stays online forever. Those answers don't exist anywhere. Delivery problems, licence issues and install failures, on the other hand, all get fixed.

Don't delete the delivery email

That message is your proof of purchase and the quickest way to trace an order. Misplace it and the licence survives, but every conversation after that gets slower.