How do I get help from Wardogs Hack support?

The fastest route is email: [email protected], or the Support page if you'd rather use a form. Put your order ID in the first line, then a sentence or two on what's happening and what you already tried. Tickets that arrive with an order reference get sorted in one reply far more often.

What to put in the email

Three things: your order reference, the problem stated in one sentence, and whatever you already tried. Most tickets that arrive with all three get answered in a single reply. Skip the order reference and nothing can start, since nobody can look up what you bought.

Check these first

• The status page, because a rebuild in progress often is the answer
• The setup guide, which covers Defender quarantine and overlay clashes, the two usual launch killers

What support can't do

Nobody on the desk can reverse a ban, hurry a rebuild, or promise a build stays up forever. Those requests don't have answers. Missing deliveries, license trouble, and installs that refuse to launch do, and those get fixed once your order reference is in the ticket.